t spoke to an absolutely wonderful woman....mind you it's International Women's Day ! Im trying to resolve a cell phone dispute of my husband's. One company meshed into another company and voila! The left hand doesnt know what the right hand is doing? We have a family share program for 3 phones, should be easy but hmmm guess not this time.
Anyway, problem here is they are trying to charge us for 1 of the lines twice :)lol, yah, not so funny really..but this is where it stands for the moment.
I called the present phone service provider to try and resolve this,they said to call the 800# for the collection co that is trying to bill us. I called the 800# for the collection co that is trying to bill us and they said that I need to call the 800# of the present phone service provider!
Three calls into insanity and I am now speaking to Myrna, ahhh the lovely Myrna, who has decided (thank you good fortune :) to take on this crazy cell phone problem we are experiencing. Except for one small problem, ha ha ha...I need my husbands permission to access his records!. Did I mention that it is International Women's Day! This is the reason that we have our day!
I am now waiting for someone to answer once again now that my husband has given his permission over the phone for me to take care of this cell phone problem, since he doesnt have the patience. "Thank you for holding, all of our phone representatives are busy the next available rep will be with you in just a few short moments". Let's see its 227pm and ive been on for almost 5 minutes. Hmm, we will see.
IN the meantime, you see the problem is that he was with another phone company and when we got married we thought that bundling the services would save us some money, right? So we brought his phone number over to my provider. Mind you his company was in the process of being merged/bought by my company so it really shouldnt have been a problem. We even had his same number "ported over". That's where you keep the same number and have the next company assume service. With that being said let me ask you this, how does a company bill one phone/number TWICE!for 6 months when both companies have become one? HUH!>?
GEEZZZZZZ, Im frustrated and its not even my phone...ha ha ha, that's what I think, it's my bill. Ok.
I have to take a breather and get back to you. I will leave you with a pic of my cell phone and hope that Myrna calls me back :) OH, and also of my Sophia, she's 3 months old tomorrow...what a cutie pie.
Thanks, Dulce
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